Phone

If you have any questions relating to Transport Assistance for students (e.g. whether your child is eligible for travel by contract school bus or how to apply for a Conveyance Allowance), please contact the relevant Contract Officer for your area.

If your child is attending an Education Support Facility, in the metropolitan area or a major regional centre click here to obtain contact details.

If your child is attending a mainstream facility, click here to obtain contact details.

Email

Schoolbus@pta.wa.gov.au

Feedback and Complaints

To provide any feedback regarding School Bus Services you can call the PTA InfoLine on 13 62 13. Further details regarding verbal feedback can be found here.

Should you wish to lodge a written complaint, you can do so online by filling out the PTA online feedback form. In order for us to respond in a timely manner, please ensure you provide as much detail as possible.

Please note that the InfoLine and PTA online feedback form should not be used in the event of an emergency as response times can vary. Should you need to contact School Bus Services to report an emergency, please contact the relevant Contract Officer for your area, as detailed in the "Phone" section above.

Alternatively, if your matter does not fall into any of the above categories, you can use the contact form below, ensuring you provide as much detail as possible.

Postal Address

School Bus Services

PO Box 8125

Perth Business Centre 6849

Business Address

Public Transport Centre

West Parade, East Perth

Western Australia 6000