Contact Centre - How to Reach Us

All Education Support enquiries are managed through our central Contact Centre. When calling, please follow the steps below to reach the correct Education Support team:

Call 13 16 08

Press 1 - Existing Customer

Press 2 - Existing Contractor

Press 3 - New Customer

Press 4 - General Enquiry

Existing Customers - Known Family ID

Press 1 - Existing Customer, then

Press 1 - Known Family ID, then

Enter your Family ID, followed by #

Existing Customer - Unknown Family ID

Press 1 - Existing Customer, then

Press 2 - Unknown Family ID, then

Press 3 - Education Support, then select your area

Education Support Areas

Education Support East: Press 1

Suburbs north of the Swan and Canning Rivers, south of Karrinyup Road and Morley Drive. Also includes Westminster, Nollamara and Dianella. Extends east to Mundaring, north-east to Ellenbrook and Upper Swan. Includes Beechboro PS LDC and Belmay PS LDC.

Education Support South: Press 2

The south-west suburbs of Perth, from Parmelia, Bertram and East Rockingham onwards. Also includes parts of Ravenswood, Yunderup and Pinjarra. Includes Peel LDC schools.

Education Support North: Press 3

The north-west suburbs of Perth. Includes suburbs north of Karrinyup Road and Morley Drive, and west of Tonkin Highway. Does not include Westminster, Nollamara or Dianella. Includes West Coast LDC schools, West Morley PS LDC and North Balga PS LDC.

Education Support Regional: Press 4

Any Ed Support services in WA outside the Perth Metro Area.

Education Support Central: Press 5

Suburbs south of the Swan and Canning Rivers, including Wilson, Cannington, Queens Park and Kenwick. Extends as far south as Kwinana Beach, Medina and Orelia. Extends south-east to Byford, Mundijong and parts of Jarrahdale. Includes Fremantle LDC schools, Kingsley (Armadale) PS LDC and East Maddington PS LDC.

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