The Public Transport Authority has created this Privacy Statement in order to demonstrate our firm commitment to privacy.

This Privacy Statement may change periodically, so please check back from time to time. For your information, the date of the last update to this Privacy Statement is stated at the top of this statement.

In certain areas of the website, we may ask you to provide User Information by registering for the web site or participating in surveys. The features of the website where User Information is collected are explained below:

When you use the Public Transport Authority website, you consent to the Public Transport Authority’s use of any information provided by you to the Public Transport Authority such as your company name, current e-mail address and phone number for the purposes outlined below.

Information collected

When you look at this website, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes:

Your server address;
Your top level domain name (for example .com, .gov, .au, .uk etc);
The date and time of your visit to the site;
The pages you accessed and documents downloaded;
The previous site you have visited; and
The type of browser you are using.
This information about your use is only analysed on a bulk basis for broad demographic content. Individual use is not analysed.

If you use the website to complete an online application form, we will only collect the information contained in that application form if you submit the form to us. If you log out of the website or cancel the application prior to submitting the form, the information you had entered will be automatically deleted.

Access to information collected

You can request access to the information we have collected from you if you have any concerns about the accuracy or extent of that information.

Use of information collected

We will only record your e -mail address if you send us a message. Your e -mail address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent.

We will not use or disclose information collected about you, including information collected using cookies, other than for a purpose made known to you, a purpose you would reasonably expect, a purpose required, authorised or permitted by or under any law, or a purpose otherwise authorised by you.

If you tell us you do not wish to have your personal information used for a particular purpose, we will respect your wishes.

Use of cookies

Cookies are pieces of information that a website transfers to an individual's hard drive for record keeping purposes. The cookie assigns you an ID which allows the Public Transport Authority to recognise you when you return to the website. The Public Transport Authority uses "cookies" to deliver content specific to your interests so users do not have to register each time they use the website.

Links to third party websites

This website may contain links to other websites. The Public Transport Authority does not control the content or the information collected on these websites. These websites are not subject to this Privacy Statement. The Public Transport Authority is not responsible for the content, policies or practices of such websites. The Public Transport Authority encourages you to review the privacy policies on other websites before you disclose any information to these other parties.


All personal information is encrypted during transmission and stored on a secure server.


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